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Faq's

Spartanburg Self Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact the us and speak to one of our self storage professionals.
How long do I have to sign up for?

We offer month to month leases, meaning no long term contracts and no commitment.

Can I reserve a unit over the phone?

Yes. We have the ability to take information your information over the phone and "hold" the unit subject to availability.

When can I get to my belongings?

Our gate access hours are from 6:00 am - 10:00 pm, 365 days per year. Our office hours are from 9:00 am- 5:30 Monday-Friday, Saturday 9:00-1:00pm. After hour appointments are available for our customer's convenience.

How can I make a payment?

Payments can be processed by mail or in person. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box, however we do not recommend this for cash payments.

What sizes do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact us for available sizes and prices.

How do I calculate how much storage space to rent?

Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell locks, packing and moving supplies?

Yes, high quality locks with a Lifetime Warranty at a discounted price! We also offer boxes and moving supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies.

Do you have outdoor storage for boats, RVs and other vehicles?

Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars.

Do you have pest control?

We work with a local company who services the facility each monthly.

What type of security do you have?

Our facility is fully fenced and equipped with security cameras that are recording 24 Hrs a day. Each customer is given a pass code to enter the property that are computer monitored.

About Spartanburg Self Storage
Spartanburg Self Storage's mission is to provide you self storage and Boat storage solutions that are convenient and cost-effective. We are committed to ensuring the protection of your home and business valuables. With state of the art security systems and highly trained professional staff, you can be assured of receiving superior customer service.
Contact Information
Spartanburg Self Storage
175 Hidden Hill Road
Spartanburg, SC 29301
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